Ben Tatasciore and his team at Fone Zone Strathpine are legends.
I complained to Ben yesterday about my poor experience with Telstra and he solved my problem. Basically the upgrade to a 3G sim card broke my messagebank service, and Ben helped me navigate the labyrinth of Telstra to find an intelligent lifeform that was able to "Re-provision" my phone and get my messagebank working again.
Thanks for the excellent service, Ben.
Special thanks also to Anthony at Telstra who flipped the right switches and made the right incantations to get it all working for me.
As an addendum to my report about MyPhoneExplorer that I mentioned yesterday, another nifty feature is that when it's connected to my computer, and I receive an incoming SMS, it pops the SMS up on my compuer screen. Plus when someone calls on the mobile while its connected to the computer, a popup flashes on the screen to tell me someone is calling, and it tells me who the caller is.
I am a very happy customer now!